Refund policy
Please review all product information, sizing, measurements, photos, and descriptions carefully before completing your purchase.
All Sales Final
Due to the limited nature of our releases, all sales are final unless otherwise stated.
We do not guarantee cancellations, returns, exchanges, or refunds for change of mind, incorrect sizing selections, or accidental purchases.
Damaged or Incorrect Items
If you receive an incorrect item, or your product arrives damaged due to an issue attributable to us, please contact support@eighthdivision.com with your order number and clear photographs of the item and its packaging.
Claims should be submitted as soon as reasonably possible after delivery so our team can review the issue.
Pre-Orders
Pre-order products enter a production process after orders are collected. Estimated production and shipping timelines are disclosed within each applicable product description.
A production timeline being longer than that of an in-stock product does not, by itself, mean the order is defective or eligible for a refund.
Your Statutory Rights
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer-protection law.